Terms of Service (Policy) 2008 THIS AGREEMENT BETWEEN UK Servers and you where “you” is referred to as (“Account Holders "Users", “Members”, “Customers”, or “Subscribers”)
WHEREAS UK Servers agrees to furnish IT - internet based services associated with web sites, web hosting, and domain registration to the User. Use of UK Servers Service constitutes acceptance
and
agreement to UK Servers's policies are subject to the terms above and as
follows: Although we are a global web hosting service provider, all our subscribers must be in accordance with U.S. Federal, State and local laws. Ultimately you, the customer, are solely responsible for the content stored on your UK Servers account. User shall not include content, or internet links to content on the Site that contain, promote or involve any of the following. Examples include but are not limited to: 1. Child Pornography 2. Hate content 3. Threatening, racial, or otherwise abusive content. 4. Any and all content inciting, instructing, or promoting illegal activities. 5. Fraud, MLM (Multi-Level Marketing), Pyramid schemes, or any other activities deemed to be fraudulent. 6. Hacking/cracking, cracks, spam software or any material that contains a virus or any other harmful code. 7. Abuse towards our staff or other clients on our network is not tolerated. Your account and all associated will be suspended pending termination after review. Slander about UK Servers over the internet is grounds for account termination. 8. The term Un Metered / Unlimited applies to files that are needed to host your website and or business. This means we will not monitor and put a number on the amount you use. You do not have unmetered or unlimited ram or cpu. Use of our servers prohibits the storage of home computer files / mp3,4 / Mass storage of software / movies / your account can host files pertaining to your website and or clients as long as they are not movie files or mp3s those are not allowed. 9. Seeding torrents / Bit Torrents are not allowed 10. If your account is hosted on our shared server and not a vps or dedicated server,you are subject to a 20% server use policy. No one account can maintain server cpu usage that last longer than 1 1/2 Minutes that exceeds 20% of the server available power. 12. Master Resellers and Resellers are to provide tier 1 support to their clients. We will not directly support your clients. You may open a support ticket and a support staff will be glad to assist if you can not provide the support needed. 13. Shout cast or streaming media is prohibited. Our unlimited / unmetered accounts are not permitted to run or sell proxys.This includes Master resellers and resellers. We have separate reseller and hosting for proxy accounts. You most buy a proxy plan to host proxys.. Offering free hosting sites are strictly prohibited. Payment:
Payments and Fees: Dedicated servers cancellation must be done 15 days before due date, or you will be responsible for the invoice that comes due.
Failure to Pay: Master reseller, reseller accounts that fall into the above non payment t.o.s are subject to UK Servers taken on and providing your left over resellers and hosting accounts with service with UK Servers. Upon no contact from you after 10 days of your account being suspended for non payment and NO contact from you to UK Servers sales. We will email your existing clients and allow them to stay on our server's and transfer their billing to UK Servers. This again is after 10 days of neglect to contact us and 10 days of non payment. All accounts will be terminated off the servers after 10 days of non payment.
Account Cancellation:
Disclosure to Law Enforcement:
Support Boundaries: The following are our guidelines when providing support:
SPAM and Unsolicited Commercial
Email (UCE): Violation of UK Servers's SPAM policy will result in severe penalties. Upon notification of an alleged violation of our SPAM policy, UK Servers will initiate an immediate investigation (within 48 hours of notification). During the investigation, UK Servers may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our SPAM policy, UK Servers may, at its sole discretion, restrict, suspend or terminate customer's account. Further, UK Servers reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. UK Servers will notify law enforcement officials if the violation is believed to be a criminal offense. As our Customers are ultimately responsible for the actions of their clients over the UK Servers network, it is advisable that customers develop a similar, or stricter, policy for their clients. Resellers that have repeated abuse complaints (from their clients) may have their reseller account suspended or terminated with out warning.
Network Bandwidth and Disk Usage:
System and Network Security: Accessing data not intended for such User or logging into a server or account, which such User is not authorized to access. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization. Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing". Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Taking any action in order to obtain services to which such User is not entitled.
UK Servers is under no duty to look at each customer's or user's activities to determine if a violation of the TOS has occurred, nor do we assume any responsibility through our TOS to monitor or police Internet-related activities. UK Servers reserves the right to suspend or terminate any account in violation with out warning or notification.
Miscellaneous Provisions: UK Servers takes no responsibility for any material input by others and not posted to the UK Servers Network by UK Servers. UK Servers is not responsible for the content of any other web sites linked to the UK Servers Network; links are provided as Internet navigation tools only. UK Servers disclaims any responsibility for any such inappropriate use and any liability to any person or party for any other person or party's violation of this policy. UK Servers is not responsible for any damages your business may suffer. UK Servers does not make implied or written warranties for any of our services. UK Servers denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by UK Servers. It is absolutely forbidden to have IRC servers on any of our services. Accounts found hosting this material will be subject to immediate cancellation without refund.
REFUNDS AND GUARANTEES
Please note: 98% uptime guarantee:
Responsibility for Content: You are responsible to monitor your clients sites, and their conduct and activity. All provisions of this contract are subject to the TOS (Terms of Service) of UK Servers and AUP (Acceptable Use Policy). The AUP may be changed from time to time at the discretion of the Company. Subscriber understands that change to the AUP by the Company shall not be grounds for early contract termination or non-payment. Charge backs, and paypal disputes will be a automatic account cancelation. (regardless of the out come) Even though UK Servers does server back ups. It is your responsibility to have complete back ups of yours and your clients accounts. UK Servers reserves the right to change or modify, the tos at any time. UK Servers has the right to suspend or terminate (at our discretion) any accounts that violate the Terms of Service. |